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Refund and Returns Policy

Effective Date: March 27, 2025

At BloodWorkPositive.com, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund process. Please review our policy below for details.

1. Return Eligibility

To qualify for a return, the following conditions must be met:

  • The product must be returned within 30 days of the delivery date.
  • The product must be unopened, unused, and in its original packaging.
  • Opened or used products are not eligible for return unless they are defective or damaged during shipping.

2. How to Initiate a Return

  1. Contact our customer support team at [email protected] or +13073174250 to request a Return Authorization (RA) number. Provide your order number and reason for the return.
  2. Once your return is approved, you will receive instructions on how and where to send your item.
  3. Pack the item securely and include the RA number inside the package.
  4. Ship the item to the address provided by our support team. Customers are responsible for return shipping costs unless the product is defective or incorrect.

3. Refund Process

  • Refund Method: Refunds will be issued to the original payment method used for the purchase.
  • Processing Time: Once we receive and inspect the returned item, refunds are typically processed within 7-10 business days.
  • Non-Refundable Items: Shipping fees are non-refundable unless the return is due to a defective or incorrect product.

4. Defective or Damaged Products

If your product arrives damaged or defective:

  1. Contact our support team within 48 hours of delivery.
  2. Provide photos of the damaged product and packaging.
  3. We will arrange for a replacement or refund at no additional cost.

5. Incorrect Items

If you receive the wrong product:

  1. Notify our support team within 48 hours of delivery.
  2. We will provide instructions for returning the incorrect item.
  3. Once the return is confirmed, we will send the correct product or issue a refund.

6. Non-Returnable Items

The following items are not eligible for return:

  • Products purchased as part of a final sale or clearance.
  • Gift cards or promotional items.

7. Exceptions

We reserve the right to deny returns or refunds in cases of abuse or excessive return requests that do not comply with this policy.

Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact us:

Mailing Address: 1021 E Lincolnway Unit # 552 Cheyenne, WY 82001

Email: [email protected]

Phone: +13073174250